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asked in Can't apply to production
Hello,Having met the requirement to upgrade to production I'm stuck on the 2nd step, (I asked to remove OAuth since ...
0
Jan 23, 2024 at 1:22am
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3
Answers
asked in Control + V pasting no longer works.
Like the title says, Control + V pasting no longer works. I can paste without formatting, but that defeats the purpose a...
0
Sep 25, 2023 at 6:29am
0 likes
1
Answer
asked in Bug found in Manage Users - Roles - [edit a custom] - under Policies.
Hello to the RC programming staff...While attempting to see if there was a role that would NOT show the 'pause' ...
2
Sep 20, 2023 at 12:03pm
1 likes
1
Answer
asked in Windows app freezes completely, requiring hard kill
My Windows app freezes completely and quitting and restarting doesn't help. I have to actually launch a Task Manage...
5
Aug 16, 2023 at 9:53am
4 likes
1
Answer
asked in Ring Central Desktop App Occasionally Shows a Strange Advertisement-looking box?
On a few of our user's computers, we've had the Ring Central desktop app showing a box that looks like and ad, w...
0
Jul 10, 2023 at 7:02am
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1
Answer
asked in Why is time after external transfer included in handle time?
See the example. The green highlighted time that is actual talk time (and hold time) amounts to 2 minutes, but the total...
1
Jul 7, 2023 at 4:23pm
0 likes
0
Answers
asked in Unify Office Desktop App - Poly Plantronics Voyager 5200 with BT 700 bug
Sometimes the callee doesn't hear me but I can hear him. Win11, Plantronics Hub 3.25.0 Build 37131. Sometimes it hel...
1
Jun 14, 2023 at 8:36am
0 likes
0
Answers
asked in Mobile app bug: creating hundreds of “via Ringcentral” contacts
Why is it that every single time I receive a call, the ringcentral iOS app creates a new contact with my own extension ...
0
Apr 20, 2023 at 6:52am
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0
Answers
asked in Known issues?
Does ring central have a page that shows know issues that are being addressed? example - Can't text to Verizon clie...
0
Mar 6, 2023 at 12:57pm
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0
Answers
asked in HUD Users Display Bug Softphone
Is anyone else having issues with the HUD display in the AT&T Softphone App? I have my CS dept. users on calls but t...
1
Jul 20, 2022 at 8:46am
0 likes
0
Answers
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